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1. Guidelines, Rules & Regulations (University of Zurich)

-Guidelines and Security Rules
-Regulations on the Use of IT Resources at the University of Zurich
 

2. IT Support (now provided by VSF IT)

Help is available for the following topics:

●Sharepermissions and Access
●Hardware and software issues
●Account issues (password and login)
●Ordering and setting up hardware (Macintosh and Windows PCs)
●Ordering and installing additional software (Macintosh and Windows PCs)
●Guest accounts (UZH) for visitors
 

Links to VSF IT Support

●E-Mail: itsupport@vetadm.uzh.ch
●Support Ticket
   -Service Desk
   -VSF-Ticketsystem (⇒ VSF IT-Ticketsystem)
●Phone 59 180
●Ordering Ticket
   -IT-Beschaffung
 

3. Instructions for Troubleshooting Problems Yourself

●Manual WiFI, LAN & NAC (Network Access Control wired Network)
●VPN Installation
●IVPT-Printer Installation
●Quick Start Guide: IVPT-Server Login
●Subscribe to the vptstaff mailing list
 

4. Research IT Support (Scientific Computing)

This services include ScienceCloud, ScienceCluster and more. Please note: not free of charge.
●Service and Support for Science IT (S3IT)
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